Clients

• We will conduct business in a proper and professional manner and in accordance with all applicable laws.
• We will always act with integrity in our dealings with you and your candidates.
• We will never actively induce or ‘poach’ a candidate who we have placed with you.
• Unless expressly agreed with you, no candidate will be submitted until his or her suitability for the vacant position has been assessed by interview.
• We will never recommend a candidate to you until that candidate has been given full and relevant information about the role and given us their permission to pass on their details to you.
• Our staff will never deliberately misrepresent themselves to you or candidates / potential candidates.
• Throughout a project, your account manager will maintain regular communication with you.
• Any advertisement will abide by the Advertising Standards Agency Regulations.
• We will only use scientifically validated psychometric tests, evaluated only by trained practitioners and ensure that relevant feedback is given.
• We have a fundamental belief that recruitment should be based upon merit: we will always encourage equal opportunity and discourage discriminatory practices.

Candidates

• We will conduct business in a proper and professional manner and in accordance with all applicable laws.
• We will always act with integrity in our dealings with you.
• We will never pass on your details to any client without your permission.
• We will never put your details forward for a role unless we have discussed the role with you first and you have agreed that the role may be of interest.
• We will always give you as much full and relevant information about the vacant position as we have available.
• We will never deliberately misrepresent a client or a role to you.
• We will always acknowledge your application and endeavour to keep you informed during the recruitment process.
• We will always provide feedback if your application is unsuccessful.
• We will ask for your permission before taking out formal references.